Step 1 Click register in the top right hand corner of the screen
Step 2 Complete all required fields. If you are an existing account, please ensure you click existing account YES, then enter your account number in the next field
Step 3 Tick the box if you do not want to subscribe to our newsletter
Step 4 Wait for a confirmation email from firstname.lastname@example.org. This will include a link to verify your account, once actioned you can start shopping. Please note, verification emails will only be sent during normal working hours so if you register on a Friday evening you will not get a reply until Monday.
Place an order
Step 1 Login to your account
Step 2 Click on Shop
Step 3 Select season required from list across the top. If you want to view everything, there is no need to select.
Step 4 On your chosen design, click the + button to add the number of units required.
Step 5 If you are looking for a particular range, use the Range/major filters.
Step 6 Once you have finished your order, click the basket in the top right corner.
Step 7 Choose delivery dates for each season, and add any order notes you may have.
Step 8 Click submit order for each season.
Step 9 A confirmation email will be sent to your inbox.
Minimum order value
Our minimum order value for free delivery is £150, or 15 stock control tickets. Anything less than this will incur a £5 carriage charge.
We sometimes send orders over multiple parcels. If you have received your order and after checking your invoice/delivery note are missing some items, please double check how many parcels have been despatched. This can be found at the top of the document under shipment details. If you are still missing some items, please contact customer services on email@example.com or 01799 520200 option 2.
Damaged & faulty items
If you have received any items which are damaged or faulty, please contact customer services on firstname.lastname@example.org or 01799 520200 option 2 quoting your account number, invoice number and design numbers affected. Please note, photographic evidence may be required.
Please click OK to return to the Logon page
Privacy and Marketing EMail Consent
We take your privacy seriously and will only use your personal information to administer your account and to provide our products and services
If you are happy for us to contact you from time to time with details of other products, offers and services we provide, please tick here